The Loan They Refused to Let Me Pay

Update: My Ongoing Fight with Truist – Taking It to the Authorities Since sharing my story about Truist Bank’s refusal to accept my mortgage payments and their aggressive pursuit of foreclosure, I’ve taken further steps to seek justice and accountability. Last week , I formally filed complaints against Truist with the following organizations: Better Business Bureau (BBB) Consumer Financial Protection Bureau (CFPB) Small Business Administration (SBA) – 7(a) Program Maryland Attorney General's Office Shortly after submitting these complaints, I was contacted by a Client Advocacy Representative from Truist Bank—Mr. Bryan Willis —who expressed an interest in investigating the matter. During our conversation, I provided him with all relevant email communications , including those involving Truist’s Vice President, Tiffany Shaver , and their attorney, Jessica Hepburn Sadler of Ballard Spahr LLP. I made it clear to Mr. Willis that: Since January 2025 , Truist and t...

  The Cost of Loyalty: How Truist Bank Turned Its Back on Me During My Hardest Time There’s a painful irony in the fact that when I needed my bank the most, it became my greatest adversary. As a small business owner, I’ve always understood the weight of responsibility—toward my employees, my clients, and my commitments. So in October 2020 , when I took out an SBA-backed commercial mortgage from Truist Bank to purchase an office condo in Laurel, Maryland, I did so with the full intent to build a foundation for long-term success. For a time, things went according to plan. My business operated smoothly, and I made every mortgage payment on time. But life, as it often does, took a tragic and unexpected turn. Mid 2022, my  business partner and support system passed away , leaving me a single parent with children and a struggling business. Even amid this deep personal loss, I did everything in my power to meet my financial obligations. I was never more than 60 days la...